Privacy Policy
The short version.
We collect only what we need to take your order, ship it, support you, and — if you opt in — send the occasional email. We never sell your personal information. This policy explains the details: what we collect, why, who we share it with, and the choices you have. Our store is powered by Shopify, and our products are made and shipped by our print partner, Printify.
Information we collect.
Depending on how you use the site, we may collect:
- Contact & order details — your name, email, phone number, billing and shipping addresses, and the items you order.
- Payment information — processed securely by our payment provider. We never see or store your full card number.
- Account information — if you create an account, your login details and saved preferences.
- Communications — anything you include when you email or message us.
- Device & usage data — your IP address, browser and device information, and how you navigate the site, collected automatically through cookies and similar technologies.
How we use it.
- Process payments, fulfill and ship your orders, and send order confirmations and updates.
- Provide customer support and respond to your questions.
- Send marketing emails — only if you opt in, and you can unsubscribe at any time.
- Operate, secure, and improve the site, and detect and prevent fraud.
- Meet our legal and regulatory obligations.
How we share it.
We share personal information only with the partners that help us run the store, including:
- Shopify — our e-commerce platform, which hosts the store and processes orders and payments.
- Printify and its print partners — who produce and ship your made-to-order items, and therefore receive the name and shipping address needed for delivery.
- Payment, shipping, analytics, and email providers — as needed to operate the store.
- Legal & safety — when required to comply with the law, enforce our terms, or protect our rights and our customers.
We do not sell your personal information.
Cookies & tracking.
We use cookies and similar technologies to keep your cart, understand how the site is used, and support marketing. You can control cookies through your browser settings. For the full breakdown, see our Cookie Policy.
Your rights & choices.
Depending on where you live, you may have the right to:
- Access, correct, or delete the personal information we hold about you.
- Receive a copy of your information or ask us to transfer it (portability).
- Opt out of marketing at any time via the unsubscribe link in our emails.
- Opt out of the “sale” or “sharing” of personal information for targeted advertising, where applicable.
Residents of the EEA/UK (GDPR) and California (CCPA/CPRA) may have additional rights. To make a request, email us at the address below — we may need to verify your identity first, and we’ll never discriminate against you for exercising your rights.
Retention & security.
We keep your personal information only as long as needed to provide our services, meet legal obligations, and resolve disputes. We use reasonable safeguards to protect it — but no method of transmission or storage is completely secure, so please avoid sending sensitive information over unsecured channels.
International transfers.
We may process and store your information in countries other than where you live, including the United States. Where required, we rely on recognized safeguards such as the European Commission’s Standard Contractual Clauses for transfers out of the EEA or UK.
Children’s privacy.
The site isn’t intended for children, and we don’t knowingly collect personal information from them. If you believe a child has provided us with their information, contact us and we’ll delete it.
Changes to this policy.
We may update this policy from time to time to reflect changes in our practices or for legal reasons. We’ll post the revised version here and update the “Last updated” date above.
We’re an email away.
Want to access, correct, or delete your information — or just ask how we handle it? Reach out anytime.
support@noveltyshop.net